CUSTOM HAND

SHARPENING SERVICES

It may take up to 2 business days to receive your instructions and pre-paid ups label. If your prepaid shipping label does not arrive in your inbox within 2 business days after payment, please check your Junk or Spam folder first. If it’s still missing, contact us right away and we’ll promptly resend it to you.

Please do not use a P.O. Box as your shipping address. Use the Additional Comments field on the checkout page to let us know if you have any specific issues with your shears.
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Here’s how to mail them to us:

Step 1: Print pre-paid UPS label from your email that ShearCraft sends you. !!! If you have placed multiple orders with us, ensure you are printing the label most recently sent that coincides with the correct date and your order # !!!

Step 2: Use a box to pack your shears. Do not use an envelope of any kind to ship your shears as they can tear and fall out or be crushed. Please make sure your box with shears does not exceed 1 pound.

Step 3: Wrap your shears with bubble wrap or a towel to protect them and secure them inside the box. Close the box and secure with packaging tape making sure all sides are taped up properly.

Step 4: Tape the pre-paid UPS label to the front of the box. Take your package to your local “The UPS Store” and ask for a drop off receipt for your records. **Send your shears ONLY, *PLEASE* DO NOT send in a shear case / shear box of any kind.

Thank you for choosing DHP and Cody Redd for your sharpening needs. We try to have your shears back to you within 7-10 days after we receive them. Questions? email us at: dopehair.edu@gmail.com or call: 972-977-9519